Ending Screens

A regular form has one Thank You screen. Ending screens let you have many — and pick which one to show based on conditions evaluated against your form's variables. This is the engine behind quizzes, assessments, lead-qualifying outcomes, and segmented thank-you experiences.

How Ending Screens Are Picked​

When the visitor submits, the system:

1. Computes every variable's final value (from variable operations).
2. Evaluates each ending screen's conditions, in order.
3. Shows the first ending screen whose conditions all pass.
4. If no ending screen has conditions that match, the last ending screen acts as the catch-all default.

If you don't define any ending screens, the form's regular Thank You screen renders (using the form-level Success Message or the Thank You screen title).

Each Ending Screen​

Setting	What It Does
Title	The big headline (e.g. Great job! or Try again)
Description	Subtitle / paragraph below the title
Button Text	Optional button label
Button URL	Optional URL the button links to
Show Score	Toggle — when on, displays "Your score: N" with the score variable's value
Show Reload Button	Adds a "Take it again" reload button
Show Social Share	Adds share buttons (Twitter, Facebook, LinkedIn)
Redirect URL	Auto-redirect to this URL after a brief delay
Media	Image / video / GIF shown on the ending screen
Conditions	One or more conditions that must all pass (see below)

Conditions​

A condition is <variable> <operator> <value>. Each condition has:

Field	What It Does
Variable	Which variable to test
Operator	equals, not_equals, greater_than, less_than, is_empty, is_not_empty
Value	The reference value (number for numeric variables, string for text)

Add multiple conditions and they're AND-ed together — every condition must pass for this ending to be picked.

To get OR logic, configure separate ending screens that each have a single condition — the first one whose conditions pass wins, so you effectively get OR'd selection across endings.

Worked Example: 3-Tier Quiz Result​

Goal: A quiz with score variable, three outcome screens.

Score Range	Title	Description
40+	Expert!	You're in the top tier — here's a discount code…
20–39	Good work!	Solid result. Want to learn more?
0–19	Try again	Better luck next time. Brush up on…

Endings configuration (in order):

#	Title	Conditions	Show Score
1	Expert!	score greater_than 39	on
2	Good work!	score greater_than 19	on
3	Try again	(no conditions — fallback)	on

When the visitor submits with score = 50, ending #1 matches and renders. When score = 30, ending #1 fails (30 not > 39), ending #2 matches (30 > 19), renders. When score = 5, only ending #3 matches (no conditions — always passes).

Adding Ending Screens​

In the conversational form builder, open the Endings panel (right side, when no screen is selected).

1. Click + Add Ending Screen.
2. Set the title and description.
3. (Optional) Toggle Show Score to display the variable.
4. Click + Add Condition to add the rules that determine when this ending shows.
5. Reorder endings via drag (most-specific first).
6. Save.

When Ending Screens Override the Thank You Screen​

If any ending screen's conditions match, the matched ending replaces the Thank You screen entirely. The form-level Success Message in Form Settings is not shown — the ending's title is shown instead.

If no ending screen's conditions match (and no catch-all exists), the Thank You screen renders as the fallback.

Show Score Detail​

When Show Score is on, the ending screen renders an extra line below the description:

Your score: N

The N is the value of the form's score variable (the variable with type: 'score', or the first variable if none is typed as score).

If you have multiple variables, only the score variable is auto-displayed. To show others (text variables, multiple numbers), you'd need to template their values into the title or description manually — currently the system displays only the score.

Buttons & Redirects on Endings​

Two ways to direct the visitor after they see the ending:

Button URL​

Set Button Text and Button URL on the ending screen. The visitor sees a button below the description. Clicking it opens the URL in the same tab.

Auto-Redirect​

Set Redirect URL to navigate automatically. After ~800ms (giving the visitor a chance to read the title), the page navigates.

You can use both — the button is for "take action" CTAs, the redirect for "you're done, here's where to go next."

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Next Steps​

• Hidden Fields & Variables — Define variables and operations to feed conditions
• Multi-Screen & Branching — Branch screens are different from endings
• Form Settings → Success Message — The non-ending fallback